As a tech-focused entity, we leverage state-of-the-art technology to streamline every aspect of our operations. This includes onboarding, training, and managing our team, as well as quantifying employee productivity and continually seeking ways to maximize efficiency....
Our key training strategies are based on an office environment, mentorship from experienced team members, and an advanced Learning Management System. These elements not only lower the learning curve for new members but also foster a culture of continual improvement...
We provide our employees with work computers, which are housed exclusively within our secure office premises. This system ensures that your data stays safe, maintaining privacy and confidentiality at all times.
We believe in nurturing and investing in talent, which is why we hire our staff as full-time employees instead of contractors. By offering benefits such as health coverage and pension plans, we are able to attract and retain top-tier professionals who are committed to...
Unlike most virtual assistant companies, we operate from an office setting rather than remote home-based locations. This strategy enhances our team's productivity and the security of your data, ensuring professionalism and confidentiality at all times.
Most of our virtual assistants have a bachelor's degree at minimum. They also undergo a rigorous selection and training process to ensure that they are equipped with the necessary skills to effectively assist our clients.
Virtual assistants can perform a wide range of tasks, from basic administrative work such as data entry, mortgagee changes, following up with non-payment cancellations, to more specialized tasks such as answering your phones, gathering quote or vehicle change...
Yes, you can contact your virtual assistant outside the stipulated working hours for urgent matters. However, we encourage clients to respect the work-life balance of the virtual assistants.
Our virtual assistants are generally available during regular business hours (9:00 AM to 5:00 PM). However, we can adjust to different time zones based on your location and requirements.
Yes, definitely. Depending on your needs and the scale of your operations, you can hire multiple virtual assistants. Each will be trained to cater to the specific needs of your company.