What kind of tasks can the virtual assistant perform?

Virtual assistants can perform a wide range of tasks, from basic administrative work such as data entry, mortgagee changes, following up with non-payment cancellations, to more specialized tasks such as answering your phones, gathering quote or vehicle change information, answering complex billing questions and following on important underwriting requests. The specific tasks your virtual assistant can perform will depend on their skill set and the requirements of your agency.